top of page

People Don’t Trust Ads. They Trust Themselves - Sort Of.

  • Magnetise
  • May 26
  • 4 min read
Neon sign reading 'Do Not Trust' in front of shelves filled with SPAM cans, reflecting skepticism and distrust in advertising.

Forget the trends. Let’s talk about what no one’s saying.


Everyone in retail or e-commerce - whether they’re selling clothes, electronics, appliances, or outdoor gear - has heard the same soundtrack on repeat:


“The buyer journey is nonlinear.”

“TikTok drives discovery.”

“Reddit is the new search.”

“AI is changing SEO.”

“Community, community, community.”

“Experience matters more than product.”

“You need storytelling. And UGC. And an unboxing moment.”


None of that is wrong. But it’s not new either. In fact, it’s table stakes.


At Magnetise, we help brands build clarity and momentum in a complex, shifting landscape. And what we’re seeing right now is this: the real game isn’t being played in the channels or the tactics. It’s happening deeper - beneath awareness, inside emotion, inside conflict, inside the subconscious.


Here’s what we believe the market is getting wrong - and what smart businesses should be paying attention to in the next wave.


1. We’re Overvaluing Attention, Undervaluing Meaning


The marketing machine has been trained to chase eyeballs. Views, likes, reach, CPM. But attention ≠ intent. And most attention today is accidental. The feed is scrollable. The sound is on. The brand appears.


But if nothing lands, nothing lingers.


The next competitive edge? Meaning. Depth. Stickiness.


Not in a sentimental sense - but in a cognitive resonance sense. Your brand, your message, your product has to lodge itself in the consumer’s worldview. And that doesn’t happen through volume - it happens through emotional alignment.


If you’re not creating subconscious agreement - the “this is for me” moment - you’re just noise.


2. The Subconscious Is the New Conversion Funnel


We’ve known for years that most decisions aren’t rational. But most brands still behave as though they are.


People are influenced by:


  • Colour temperature.

  • The way a hand moves in a video.

  • How fast the checkout process feels (not is - feels).

  • Whether the typography subconsciously evokes trust.


This isn’t about design preferences. It’s about primal signals. Safety. Belonging. Power. Esteem.


AI tools are starting to detect what people are drawn to - but very few brands are using this to guide creative direction or product framing. The opportunity? Treat the subconscious not as an afterthought, but as the first touchpoint. Build creative that bypasses analysis and hits instinct.


3. No One Is Talking About Cognitive Dissonance


Person wearing a yellow beanie and winter jacket covering their face in frustration or anxiety, captured in dramatic low light.

Consumers aren’t just distracted. They’re mentally conflicted. All the time.


They want ethical, but they want affordable.They want convenience, but they want to support small.They want sustainability, but they want speed.They want minimalism, but they keep buying.


We are in the era of purchase paradox.


This means post-purchase regret is at an all-time high. Reviews are scoured not just for quality, but to reduce anxiety. Forums, subreddits, and YouTube comment sections are not just research tools - they're therapy sessions before someone hits “Buy.”


Smart businesses will stop just “selling” and start de-risking every stage of the decision. Not with louder ads, but with strategic reassurance. This is where real loyalty begins - not in brand love, but in relief.


4. The Myth of Community Is Getting in the Way


"Build a community” has become gospel. But most brands are misinterpreting it.


Here’s the reality: people don’t want to join your brand’s community.They want to feel like they belong to a tribe they already identify with.


The difference is profound.


Community, when done right, isn’t a retention tool. It’s a reflection engine. A mirror held up that says, “This is where people like you belong.”


The best brands today don’t build communities - they build belonging. Think Patagonia for conscious adventure, Blundstone for modern heritage, Solidteknics for slow-living kitchens, Nura for design-led audio, and Assembly Label for quiet minimalism. These aren’t just products - they’re identity signals.


5. Advertising Is Collapsing Under Its Own Weight


Ads are everywhere. And as a result, trust is nowhere.


Audiences have become extremely skilled at filtering out anything that looks like it's trying to sell them something - even when they’re in the mood to buy.


That’s why product pages, emails, even receipts are now doing more brand-building than traditional advertising. They feel more real. Less processed. Less performative.


The future isn’t louder or trendier. It’s quieter. More believable. More congruent.


We’re seeing the rise of a new metric: congruence. When what a brand says, does, and feels like aligns at every touchpoint, the brand earns trust. When there's even a sliver of inconsistency, the cognitive dissonance kicks in - and conversion dies.


6. Product Isn’t the Hero Anymore. Identity Is.


Person wearing a white sweatshirt with the word 'Perception' and its definition on the back, sitting outdoors at sunset, facing away from the camera.

This is where things get uncomfortable for a lot of product-first businesses.


You might make the best headlamp, jacket, kitchen mixer, or noise-canceling earbud in the category. But that’s not what people are buying.


They’re buying a feeling. A future version of themselves. An identity they want to adopt.


In other words, you’re not in the product business - you’re in the self-perception business.

When you embrace this, everything changes:


  • Your content isn’t about what the product does. It’s about what it means.

  • Your brand voice stops trying to sound clever, and starts trying to sound familiar.

  • Your value proposition stops being utility. It becomes aspiration.


7. What Comes Next: A Return to Substance


In a world of AI-generated everything, recycled content, and algorithmic sameness, people are craving something that feels real.


We believe the next winners will be the brands that:


  • Stand for something clear.

  • Go deeper into fewer things.

  • Build instinctive trust through congruence.

  • De-risk decisions through clarity and transparency.

  • Create identity, not just content.


This isn’t about being louder. Or cooler. It’s about being more human.


Marketing That Understands the Mind Behind the Click


At Magnetise, we’re here to help brands cut through the noise - not by shouting louder, but by getting sharper, clearer, and more emotionally intelligent.


It’s not just about marketing tactics. It’s about the underlying forces that are shaping consumer decisions - and how to align your business around them, from product to positioning to execution.


Want to find your brand’s edge in a messy market?


Let’s talk → Book a strategy session

Comments


bottom of page